Frequently asked questions
What is your return policy?
We offer a 14-day return policy for most of our products. (For safety concerns lingerie, beauty products, swimwear, and undergarments, CAN NOT BE RETURNED ). If you are not satisfied with your purchase for any reason, you can return it within 14 days for a full refund.
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order online.
What payment options do you accept?
We accept all major payment options, including credit cards, debit cards, and PayPal. We also accept payments through Shop Pay, Apple Pay and Google Pay. We are committed to providing our customers with a hassle-free checkout process.
Why did I receive multiple packages ?
At times, demand may exceed our capacity so orders might be shipped from various warehouses for faster delivery
Do you ship internationally?
Because of import duties and shipping tax, we only ship within the United States at this time. Rest assured, we are making efforts to broaden our shipping locations.
