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Discover the answers to your questions in our FAQ section. Expert responses to your most common queries.


When will my order ship?

Our team needs 1-3 business days to pack and ship your full order. For larger orders, we ask that you allow 3-5 business days. Orders placed after 7:00 pm EST on Friday — or over the weekend — will ship on the next business day.

Where do you ship to?

Shop with confidence knowing we ship anywhere within the U.S. Our quick delivery ensures you receive your order in only 7-10 days.

I have a question about my order, who can I talk to?

Please use the contact form on the Contact Us page to send us your queries.


How are the product materials sourced?

We source all our product materials ethically and in an environment-friendly manner. Most of the items are sourced locally to help other small businesses and support local artists.

How accurate are the colors shown in your photos?

The colors displayed in our product photos on the product detail pages are extremely accurate. However, it's important to acknowledge that there may be slight variations in lot-batches of certain products, leading to minor color differences.


What is your return policy?

Please refer to the Returns & Exchanges page for our return policy.

My item arrived damaged. What should I do?

We take the utmost care in our packaging and delivery and rarely items may be damaged in transit. If your item does arrive damaged, let us know by sending us a message via our contact page.


Do you accept Pay Pal or other payments types

We accept payments from recognized merchants such as PayPal, Google, and Apple Pay. Find your preferred choice at checkout.

Do you offer cash on delivery?

Unfortunately, we don’t offer cash on delivery. But we have a lot of options that allow flexible payments and vouchsafe your money.

Can I use Shop Pay for products on your site?

Yes! We’ve partnered with Shop Pay to provide flexi-payment for customers all over the USA.


Why were multiple packages received?

Fast delivery is our priority - most orders ship locally! On occasion, we utilize a nearby Sister warehouse to ensure prompt arrival.

How long does it take to receive my order ?

Experience fast shipping with most orders processed within 3 days and delivered in 5-7 days. Reliable service you can count on.